Duration

2 days

Aim

The skills and knowledge acquired in Microsoft Outlook 2010 are sufficient to be able to use and operate the software at an efficient level.

Target Audience

Microsoft Outlook 2010 is designed for users who are keen to extend their understanding and knowledge of the software

Prerequisites

Microsoft Outlook 2010 assumes little or no knowledge of the software. However, it would be beneficial to have a general understanding of personal computers and the Windows operating system environment.

Course Content

Email Concepts Outlook 2010 Basics Sending Email Receiving Email Working With Attachments Flagging Messages Junk Email Working With The Calendar Contacts Tasks Editing Messages Organising Messages Searching Working With Views Colour Categories Working With Rules Email Techniques Appointments And Events Scheduling Meetings Managing Contacts Task Requests Concluding Remarks

Course Objectives

At the completion of Microsoft Outlook 2010 you should be able to:

gain an overview of the benefits of email start Outlook 2010 and navigate the various features create and send email messages receive emails in your Inbox competently work with file and item attachments within email messages work with message flags and reminders work effectively with junk email work with the Calendar feature in Outlook create and work with contacts create and work with tasks effectively edit email messages organise and work with mail folders and use quick steps use the search facilities to locate messages and other Outlook items work with message views create and work with colour categories create and use rules to manage your email messages use many Outlook features as you work with email messages schedule appointments and events in your calendar schedule meetings using Microsoft Outlook monitor and manage your contacts within Outlook create and work with task requests

Course Outline