Duration

2 days

Aim

In our everyday life both at work and outside, we are constantly negotiating to get the best for ourselves and the business. Today more than ever, we come across situations where we are dealing with a diverse range of circumstances and people. Everyone wanting what is best for them. Those who have the tools and skills to negotiate effectively and successfully are the ones who are coming out with the required results. Dealing with people from diverse backgrounds all with different agendas to ourselves needs to be handled correctly in order that both parties walk away with mutual gains. This is carried out through effective negotiating, persuasion, influencing, planning and initiation of those skills.

This two day workshop will focus on Negotiating within a business context and provide the practical techniques and skills to deliver mutually acceptable outcomes.

Target Audience

Any member of staff/Individual, who formally or informally communicates with other people.

Prerequisites

This course assumes no prior training within this subject.

Pre-Workshop Assignment (optional): Participants will be asked to bring to the workshop some examples of recent negotiating situations, including a situation they felt they handled well, a situation that could have been handled better, and a situation that they felt uncertain about. Participants will be asked to be prepared to share these examples with others in the group.

Course Content

Imagine being able to: Negotiate with other people regardless of the circumstances.

Have a clear understanding of what you want form the negotiation and having a plan of how you will achieve this.

Know what your negotiation position is.

Plan in a way that works for you and allows you to deliver your negotiations in a professional non aggressive manner.

Manage your own emotions when others are losing control of theirs.

Successfully negotiate and invent options to work towards mutual gains for all parties.

See a challenge in negotations and have both the toolkit and the confidence to face it head on.

Practice this in a safe environment…

What is Negotiation? Types of Negotiators Positional Bargaining The Successful Negotiator Negotiation Essentials Preparing for Negotiation Inventing Options for Mutual Gain Failure Negotiating Challenges Dealing with Negative Emotions Debrief Personal Action Plan Suggested Reading List

Course Objectives

At the completion of this course participants will be able to:

Understand how often we all negotiate and the benefits of good negotiation skills. Recognises the importance of preparing for the negotiation process, regardless of the circumstances. Identify the various negotiation styles, their advantages and disadvantages. Develop strategies for dealing with tough or unfair tactics. Gain skill in developing alternatives and recognising options. Have the opportunity to practice the “how to”of these skills in a supportive environment

Course Outline