Business Writing that Works

Course Contents

Course Contents

Course Duration

Two  days


For those who must write as part of their job, being able to write well is a real career boost. Learn how to capture your thoughts on paper so they are strong and persuasive and at the same time clear, concise, complete, and correct.

We can think about writing either as a process or as a product, the finished piece of writing.  If we can think of it as a process, then by changing the way we go about writing, we can change the finished product.  While you will still be aiming to turn out a good product, your sense of satisfaction will arise partly from a greater appreciation of the process by which they get there. This two-day workshop will concentrate on the nitty-gritty details that writers have to contend with, and give you practical advice on making the job less difficult. You will also have opportunity to discuss common writing problems and share solutions with others in the workshop.

Target Audience

The course is aimed at those people who have to write business letters, memos or reports and who have had little or no formal training in business writing. It is also beneficial for those who would benefit from going back to basics and building on the foundations.


This course assumes no prior training within this subject.

Course Contents

  • Introduction and Course Overview
  • Why Write?
  • The Four C’s
  • Word Agreement
  • Active and Passive Voice
  • Sentences and Sentence Types
  • Readability Index
  • The Fifth C
  • Practical Language
  • Inclusive Language
  • Sentence Construction
  • Punctuation
  • Writing Business Letters
  • Reports
  • Spelling and Proofreading
  • Writing Memos
  • E-mail Etiquette
  • Writing Challenges
  • Workshop Wrap-Up

Course Objectives

At the completion of this course participants will be able to:

  • Have a better grasp of the basics of writing—that is, better appreciate the grammar, spelling, punctuation and sentence structure required for writing correctly.
  • Demonstrate the ability to write concisely and clearly, in order to quickly grasp the message of the written material.
  • Process the gathering of material, putting it in a format that addresses the points under discussion, and bringing closure to the situation, through recommendations or next steps.
  • Develop a writing style in keeping with that used by experienced writers.

Course Bookings and Full Course Outline

To book your course, discuss arrangements or get further information call us now on 020 3489 6734 or complete our quick Enquiry Form and we will contact you.

You can also view and print the full course outline including detailed course contents.

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