ILM – Equality & Diversity

This is a workshop is designed to look at the values and beliefs with respect for people. It is an ILM Endorsed Workshop and Certificates will be forwarded on

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ILM – Respect For People

This is a workshop is designed to look at the values and beliefs with respect for people. It is an ILM Endorsed Workshop and Certificates will be forwarded on.

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ILM – Supervisory/Team Leader Skills

Course Content

Course Duration 3 days

Aim To get a clear understanding of the role, and identify/practice key skills for effective supervision.

Target Audience Those who have recently been promoted to a first line management, team leader or supervisory role and have received no formal training on the subject before.

Prerequisites This course assumes

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ILM – Management Development Programme

To build and enhance existing managerial and leadership skills and techniques and apply these to real situations. To provide an advanced level toolkit

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Managing and Living with Change

Course Content

Course Duration 2 days

Aim To equip people with the knowledge and skills required to be able to implement change effectively. Change is something that excites people who love opportunities for growth, to see and learn about new things, or who like to shift the status quo. Some changes, however, are harder

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Introduction to Change

To introduce ways of overcoming the stressful situations of change, there are no normal or abnormal ways of reacting to change, but that we must start from where we are. See change not as something to be feared and resisted but as an essential element of the world to be accepted. Adapting to change is not technical but attitudinal. Recognise that before we can embrace the way things will be, we may go through a process of grieving, and of letting go of the way things used to be. See change as an opportunity for self-motivation and innovation.

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Practical Time Management

Time is one area that we can’t increase or buy more off. However it is one thing that we can manage better. We are all aware that unless we know what we are doing and when, whilst taking into account the all too regular interruptions and last minute tasks, we won’t meet our deadlines. Deadlines change, goal posts move, time keeps ticking, our stress levels increase.

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Performance Appraisals

Performance reviews are an essential component of employee development. The performance review meeting is an important aspect of career planning, and the outcomes of the meeting should be known to the employee and supervisor before the meeting actually takes place. Remember what the German philosopher Goethe said: “Treat people as if they were what they ought to be and you help them become what they are capable of being.”

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Public Speaking: Speaking Under Pressure

We come across situations when we must speak in front of audiences that are intimidating or daunting. Speaking under pressure, or thinking on your feet, means being able to quickly organize your thoughts and ideas, and then being able to convey them meaningfully to your audience to modify their attitudes or behaviour.

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Public Speaking: Presentation Survival School

In our everyday life both at work and outside, we are constantly speaking and communicating to get the best for ourselves and the business. A great presenter has two unique qualities: appropriate skills and personal confidence. This confidence comes from knowing what you want to say and being comfortable with your communication skills. In this two day workshop, participants will master the skills that will make them a better speaker and presenter.

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