Negotiating for Results!

Course Contents

Course Contents

Course Duration

One day


In our everyday life both at work and outside, we are constantly negotiating to get the best for ourselves and the business. Today more than ever, we come across situations where we are dealing with a diverse range of circumstances and people.  Everyone wanting what is best for them.  Those who have the tools and skills to negotiate effectively and successfully are the ones who are coming out with the required results.  Dealing with people from diverse backgrounds all with different agendas to ourselves needs to be handled correctly in order that both parties walk away with mutual gains.  This is carried out through effective negotiating, persuading, influencing, planning and initiation of those skills.

This two day workshop will focus on Negotiating within a business context and provide the practical techniques and skills to deliver mutually acceptable outcomes.


This course assumes no prior training within this subject.


Imagine being able to:

  • Negotiate with other people regardless of the circumstances.
  • Have a clear understanding of what you want from the negotiation and have a plan of how you will achieve this.
  • Know what your negotiation position is.
  • Plan in a way that works for you and allows you to deliver your negotiations in a professional non aggressive manner.
  • Manage your own emotions when others are losing control of theirs.
  • Successfully negotiate and invent options to work towards mutual gains for all parties.
  • See a challenge in negotiations and have both the toolkit and the confidence to face it head on.
  • Practice this in a safe environment…

Course Contents

  • What is Negotiation?
  • Types of Negotiators
  • Positional Bargaining
  • The Successful Negotiator
  • Negotiation Essentials
  • Preparing for Negotiation
  • Inventing Options for Mutual Gain
  • Failure
  • Negotiating Challenges
  • Dealing with Negative Emotions
  • Personal Action Plan
  • Suggested Reading List

Course Objectives

At the completion of this course participants will be able to:

  • Understand how often we all negotiate and the benefits of good negotiation skills.
  • Recognise the importance of preparing for the negotiation process, regardless of the circumstances.
  • Identify the various negotiation styles, their advantages and disadvantages.
  • Develop strategies for dealing with tough or unfair tactics.
  • Gain skill in developing alternatives and recognising options.
  • Have the opportunity to practice the “how to” of these skills in a supportive environment

Course Bookings and Full Course Outline

To book your course, discuss arrangements or get further information call us now on 020 3489 6734 or complete our quick Enquiry Form and we will contact you.

You can also view and print the full course outline including detailed course contents.

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