Outstanding Interpersonal Skills

Course Contents

Course Contents

Course Duration

1 day

Aim

People with strong interpersonal skills are usually more successful in both their professional and personal lives. Would you like to be perceived as more calm, confident and charismatic? Being more aware of your interpersonal skills can help you improve and develop them.

Interpersonal skills include not only how we communicate with others, but also our confidence and our ability to listen and understand. Problem solving, decision making and personal stress management are also considered interpersonal skills.

Benefits

Imagine being able to:

  • Identify relevant skills and behaviour for effective interactions with others
  • Creat effective first impressions
  • Understand non-verbal communication
  • Use behaviour to achieve objectives
  • Identify how behaviour can influence other people’s behaviour
  • Practise a range of skills and techniques to help  interactions with others
  • Develop an individual action plan to apply effective interpersonal skills back at work

Course Contents

  • Individual learning objectives
  • What are Interpersonal Skills?
  • Identifying relevant skills and behaviour
  • Effective first impressions
  • Non-verbal communication
  • Behaviour to achieve objectives

Course Objectives

At the completion of this course participants will be able to:

  • Identify relevant skills and behaviour for effective interactions with others
  • Identify how their behaviour can influence other people’s behaviour
  • Plan and prepare for your first impressions
  • Manage your own body language
  • Read others body language
  • Practise a range of skills and techniques to help their interactions with others
  • Develop and individual action plan for apply effective interpersonal skills back at work

Course Bookings and Full Course Outline

To book your course, discuss arrangements or get further information call us now on 020 3489 6734 or complete our quick Enquiry Form and we will contact you.

You can also view and print the full course outline including detailed course contents.

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