ILM – Equality & Diversity

This is a workshop is designed to look at the values and beliefs with respect for people. It is an ILM Endorsed Workshop and Certificates will be forwarded on

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ILM – Supervisory/Team Leader Skills

Course Content

Course Duration 3 days

Aim To get a clear understanding of the role, and identify/practice key skills for effective supervision.

Target Audience Those who have recently been promoted to a first line management, team leader or supervisory role and have received no formal training on the subject before.

Prerequisites This course assumes

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Writing Reports and Proposals

This two-day workshop is intended to help you do the writing your job demands. If you are a manager at any level in business, government, or industry, you must write reports. Whether you want to or not, you write to explain things, to smooth relationships and to convince others of the value of some course of action. Writing must be clear, concise, complete, and correct. It must also convey your message in a courteous tone. The workshop will help you to identify the range of this kind of writing, the forms it takes, and the persuasive techniques it requires.

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Writing Reports and Proposals – The Next Level

This one-day workshop is intended to assist you in thinking not just about the format or words we use in our Report Writing, but to think about what our message is. Who is our audience and what interests them? Why should they bother to read this report? How can we capture our audience and get the response we are looking for? Writing must be clear, concise, complete, and correct. It must also convey your message in a courteous tone. The workshop will help you to identify the range of this kind of writing, the forms it takes, and the persuasive techniques it requires.

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Effective Business Writing

Every day we receive e-mails, letters, reports, PowerPoint presentations and much, much more. You can’t afford to let your business communications get lost in the crowd—not if you want to inspire your customers to buy, encourage your employees to work harder, or simply communicate to others. To combat the fears and encourage confidence in business writing skills, particularly focusing on writing in a more conversational style with the reader in mind.

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Business Writing that Works

For those who must write as part of their job, being able to write well is a real career boost. Learn how to capture your thoughts on paper so they are strong and persuasive and at the same time clear, concise, complete, and correct. We can think about writing either as a process or as a product, the finished piece of writing. If we can think of it as a process, then by changing the way we go about writing, we can change the finished product. While you will still be aiming to turn out a good product, your sense of satisfaction will arise partly from a greater appreciation of the process by which they get there. This two-day workshop will concentrate on the nitty-gritty details that writers have to contend with, and give you practical advice on making the job less difficult. You will also have opportunity to discuss their writing problems and share solutions with others in the workshop.

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