ILM – Supervisory/Team Leader Skills

Course Content

Course Duration 3 days

Aim To get a clear understanding of the role, and identify/practice key skills for effective supervision.

Target Audience Those who have recently been promoted to a first line management, team leader or supervisory role and have received no formal training on the subject before.

Prerequisites This course assumes

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Managing and Living with Change

Course Content

Course Duration 2 days

Aim To equip people with the knowledge and skills required to be able to implement change effectively. Change is something that excites people who love opportunities for growth, to see and learn about new things, or who like to shift the status quo. Some changes, however, are harder

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Performance Appraisals

Performance reviews are an essential component of employee development. The performance review meeting is an important aspect of career planning, and the outcomes of the meeting should be known to the employee and supervisor before the meeting actually takes place. Remember what the German philosopher Goethe said: “Treat people as if they were what they ought to be and you help them become what they are capable of being.”

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Supervisors Development Programme

With a host of new challenges and responsibilities to tackle, new supervisors need training like never before. Learning how to supervise new employees on a trial and error basis can lead to discouragement. This three-day workshop will help you to overcome many of the problems a new supervisor may encounter and empower Supervisors to manage themselves and their teams in a productive manner. Giving them a series of tools to ensure that they get the best from their role and their teams.

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Supervisors – Confident in the Role

In today’s changing workplace, many new supervisors are unsure of their roles and responsibilities. They have little experience dealing with the challenges of managing work through others. They haven’t had the opportunity to develop those critical skills of planning work, leading their group, and communicating with their employees, their colleagues, and their manager. This two-day workshop will give you just that opportunity.

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