ILM – Supervisory/Team Leader Skills

Course Content

Course Duration 3 days

Aim To get a clear understanding of the role, and identify/practice key skills for effective supervision.

Target Audience Those who have recently been promoted to a first line management, team leader or supervisory role and have received no formal training on the subject before.

Prerequisites This course assumes

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Managing and Living with Change

Course Content

Course Duration 2 days

Aim To equip people with the knowledge and skills required to be able to implement change effectively. Change is something that excites people who love opportunities for growth, to see and learn about new things, or who like to shift the status quo. Some changes, however, are harder

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How can we improve team performance and communication?

It’s difficult when you think of team performance, to be realistic. Particularly when thinking of teams that are not performing. I know from experience that it takes everyone to build a successful team and it can take only one person to ruin the team balance, performance and reputation. And yet, how do we as managers and members of our team manage others and get them to do the right thing.

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